Quality planning tools are often used to help plan effective quality management activities. ( ) is one of such tools,which involves comparing actual or planned project practices to other projects to generate ideas for improvement and to provide a basis by which to measure performance.

2023-08-25

A.Benchmarking
B.Quality metric
C.Quality checklist
D.Brainstorming

参考答案:A

质量规划工具通常用来帮助计划有效的质量管理活动。(71)是一个这样的工具,它通过与别的项目比较实际的或计划的项目活动,产生改进的建议,并且提供一个基准用来衡量业绩的依据。A.基准 B.质量度量 C.质量检查表 D.头脑风暴

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